Pay TV Providers
BT TV (EE TV) Review
Independent review, platform facts and moderated user ratings.
Overview
- Platform Launched
- 18 June 1992
- Platform Age
- 34 years, 3 months
- Domain
- bt.com
- Channels
- N/A
- VODs
- N/A
- Movies
- N/A
- TV shows
- N/A
- Streaming quality
- HD (TV box supports 4K HDR)
- Free trial
- No free trial (Apple TV add-on free for 3 months)
- Pricing
- Entertainment £15/month, Entertainment Plus £19/month, Sport £27/month, Sport Plus £55/month, Full Works £88/month. 24-month contract, BT Broadband required, prices rise £2 every 31 March.
- Customer support
- Online messaging (7am–10.15pm daily), phone support (0330 1234 150), BT Community forum, online help centre
Platform launched date is the registration date of bt.com, taken from the public WHOIS/RDAP registration record. Platform age updates automatically.
BT TV (EE TV) full review
BT's TV service, now known as EE TV, combines live TV, on-demand content and popular streaming apps in one box, bundled with BT Broadband. Every package includes free-to-air channels plus Netflix Standard with adverts, and you can add premium entertainment, movies and sport from NOW, HBO Max, Sky Sports and TNT Sports.
There are five main packages on a 24-month contract. Entertainment costs £15/month and includes NOW Entertainment and Netflix. Entertainment Plus costs £19/month and adds HBO Max (Basic with Ads). Sport costs £27/month with TNT Sports channels 1-4 in HD, while Sport Plus costs £55/month and adds all Sky Sports on NOW. The top Full Works package costs £88/month and bundles entertainment, NOW Cinema, Netflix, Sky Sports and TNT Sports. Promotional discounts are often available for the first three months, there are no upfront fees, and prices rise by £2 every 31 March.
Customers get either the TV Box Pro, which can record up to 600 hours and four channels at once, or the TV Box Edge, which supports multi-room viewing over Wi-Fi but cannot record. The box brings together apps like Netflix, NOW, BBC iPlayer, HBO Max, Disney+, Prime Video, YouTube and Apple TV under one remote, with Dolby Atmos sound and support for 4K HDR. Movies can also be bought or rented through the EE TV Store.
On the go, the EE TV app works on iPhone, iPad, Android, Amazon Fire devices, Apple TV 4K and Samsung smart TVs, with a web player for Windows PCs. Support is available through online messaging, phone and the BT Community forum.
Verdict: BT TV (EE TV) is a strong choice for BT Broadband customers who want Sky Sports and TNT Sports together with Netflix in a single bill. The 24-month contract, yearly price rises and broadband requirement are the main drawbacks. Our rating: 3.5/5.
Pros and cons
Pros
- Combines Sky Sports and TNT Sports in one package
- Netflix included in every plan
- Large 600-hour recording capacity
- Popular streaming apps built into the box
- No upfront fees
Cons
- Requires BT Broadband
- Locked into a 24-month contract
- Prices rise by £2 every year
- Entertainment package box cannot record
- Available in the UK only
User reviews
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